Non-human identities & AI agents – The users you never see: taming service accounts and AI agents.
A primer on controlling non-human identities (NHIs)—service accounts, API tokens, AI agents—which can outnumber humans 80:1. Challenges: poor ownership, over-permissioning, no lifecycle. Guidance: discover/inventory NHIs, assign owners, automate lifecycle, and enforce guardrails under an identity security fabric.
Your estate runs on service accounts and AI agents that never sleep, rarely expire, and often have far too many rights. The fix isn’t another spreadsheet—it’s proper identity governance: discover them all, give each an owner, trim permissions, and automate the create-change-retire cycle.